Purchase and Refund Policy

Last updated: April 20, 2025

📘 English Version

CardySync Purchase and Refund Policy

To ensure a fair and transparent purchase experience, the following outlines CardySync’s policy regarding payments and refunds:

1. Purchase Method

  • Users can purchase card scan credits or upgrade to premium membership via our in-app payment system powered by Stripe.

2. Pricing and Currency

  • All prices are listed in USD. The final charged amount is subject to the Stripe checkout summary.

3. Order Confirmation

  • Once payment is successfully completed, the order is confirmed and users will immediately receive the corresponding service.

4. Refund Policy

  • All completed transactions are non-refundable unless due to system errors or duplicate charges.
  • If users encounter technical issues that prevent normal use of paid services, they must contact support within 7 days and provide proof of purchase.

5. Free Trials and Disclaimer

  • We may offer free trials or promotions. The specific terms shall be listed on the respective campaign pages.
  • Free credits or trial services are non-refundable.

6. Contact Us

  • For any payment or refund-related questions, please contact: support@cardysync.com

📘 中文版本(Chinese Version)

CardySync 購買與退款政策

為保障使用者權益與提供公平的交易流程,以下為 CardySync 的購買與退款相關政策:

1. 購買方式

  • 用戶可透過本服務內建的付款系統(由 Stripe 提供)購買名片掃描點數或升級為付費會員。

2. 價格與幣別

  • 所有價格均以美元(USD)標示,實際結帳金額將依付款平台顯示為準。

3. 訂單確認

  • 一旦付款完成,即視為訂單確認。用戶將於付款成功後立即獲得對應服務(如點數或會員權限)。

4. 退款政策

  • 所有已完成的交易一律不接受退款,除非因系統錯誤或重複扣款。
  • 若因技術問題導致用戶無法正常使用已購買的服務,請於購買後 7 天內聯絡客服,並提供交易證明。

5. 試用與免責

  • 我們可能提供免費試用或優惠活動,相關條款請依活動頁面為準。
  • 免費點數或試用內容不適用於退款。

6. 聯絡方式

  • 如對付款或退款有任何疑問,請聯絡:support@cardysync.com
© 2025 Guitarlo Company Limited. All rights reserved. CardySync™ is a registered brand of Guitarlo Company Limited.