Last updated: April 20, 2025
📘 English Version
CardySync Purchase and Refund Policy
To ensure a fair and transparent purchase experience, the following outlines CardySync’s policy regarding payments and refunds:
1. Purchase Method
- Users can purchase card scan credits or upgrade to premium membership via our in-app payment system powered by Stripe.
2. Pricing and Currency
- All prices are listed in USD. The final charged amount is subject to the Stripe checkout summary.
3. Order Confirmation
- Once payment is successfully completed, the order is confirmed and users will immediately receive the corresponding service.
4. Refund Policy
- All completed transactions are non-refundable unless due to system errors or duplicate charges.
- If users encounter technical issues that prevent normal use of paid services, they must contact support within 7 days and provide proof of purchase.
5. Free Trials and Disclaimer
- We may offer free trials or promotions. The specific terms shall be listed on the respective campaign pages.
- Free credits or trial services are non-refundable.
6. Contact Us
- For any payment or refund-related questions, please contact: support@cardysync.com
📘 中文版本(Chinese Version)
CardySync 購買與退款政策
為保障使用者權益與提供公平的交易流程,以下為 CardySync 的購買與退款相關政策:
1. 購買方式
- 用戶可透過本服務內建的付款系統(由 Stripe 提供)購買名片掃描點數或升級為付費會員。
2. 價格與幣別
- 所有價格均以美元(USD)標示,實際結帳金額將依付款平台顯示為準。
3. 訂單確認
- 一旦付款完成,即視為訂單確認。用戶將於付款成功後立即獲得對應服務(如點數或會員權限)。
4. 退款政策
- 所有已完成的交易一律不接受退款,除非因系統錯誤或重複扣款。
- 若因技術問題導致用戶無法正常使用已購買的服務,請於購買後 7 天內聯絡客服,並提供交易證明。
5. 試用與免責
- 我們可能提供免費試用或優惠活動,相關條款請依活動頁面為準。
- 免費點數或試用內容不適用於退款。
6. 聯絡方式
- 如對付款或退款有任何疑問,請聯絡:support@cardysync.com